WHO ARE WE?
Our web address is www.kennyanker.dk
WHAT ARE COOKIES?
- For technical functionality so we can remember your preferences
- To measure traffic and sales so we know how many people visit and shop on our site
- To improve the website and ensure full use of the website’s services
- For analysis of supply of goods, services etc.
HOW LONG DO COOKIES LAST?
Cookies’ lifetime can vary, according to different provider settings. Some cookies disappear as soon as you close the browser window, others may exist for several years. Many providers typically use 12 or 24 months of service life on their ad, statistics, and content-related cookies. Note that the lifetime is extended after each visit, so that a cookie is stored on your computer in e.g. 24 months from the last time you visited a website.
HOW TO DELETE COOKIES
You can delete cookies at any time on your computer. See instructions on how to do this by clicking here http://minecookies.org/cookiehandtering.
HOW TO BLOCK AND DELETE COOKIES
If you do not want to receive cookies, you can block all cookies, delete existing cookies from your hard drive, or receive a warning before saving a cookie. If you click here http://minecookies.org/cookiehandtering, you will find a guide on how to set this in your browser.You can always use the help function in your browser for more information on cookie settings. You typically do this by pressing ‘F1’ on your computer. Search for ‘cookies’.
GOOGLE ANALYTICS (TRAFFIC MEASUREMENT)
WHAT IS PERSONAL DATA?
Personal data is all the information that to some extent can be attributed to you. When you use our website, we collect and process a variety of information. For example, this happens when you:
• Buy a product from our web shop
• Sign up for our newsletter
• Book an appointment time in our booking module
WHY DO WE COLLECT PERSONAL DATA?
We only collect the personal data that you voluntarily submit on our website or after you have given your consent. We collect personal data to:
• Send you marketing material (only after you provide consent).
• Provide you with information about products / services that you have previously purchased from us.
• Provide you with additional information and details if you have signed up for an event.
• Handle invoices, order confirmations and bookings.
WHAT PERSONAL DATA DO WE COLLECT?
We only collect personal data after you give consent and enter the information yourself.
We collect the following:
• Your contact information, such as name, e-mail address, telephone number.
• User information such as username, passwords, login information and security issues.
• Information from your web browser such as IP addresses, browser type and language.
• Information for third-party networks, including Facebook, Google Analytics and ePay.
If you have booked an appointment time with us we also treat information about the treatments you have received with us, and the health information you have provided, either electronically, by telephone, or by a consultation or treatment.
HOW DO WE COLLECT PERSONAL DATA?
We collect your personal data through forms and cookies on our website and through third party software. Below we have described the different types of third-party software used on our website:
For the management of booking and recording information, we use the software program ‘Hair Tools’. In this program information is stored, which is provided by the customer at the time of booking and subsequently through consultations and treatments. When you book a time for a consultation or treatment, the information is processed in Hair Tools and within this same system we store your records, pictures and purchase transactions. If you buy a product in our web shop, the purchase will also be registered in Hair Tools so that we can find the product for you again.
Google Analytics gives us access to how you navigate our site, and Google Analytics collects data using cookies. These cookies collect information about your use of our website, including your IP address for tracking your behavior. We also use Google Analytics for our marketing, and you may experience dynamic ads after visiting our site.
We use the mail program MailChimp to send out newsletters and offers to customers. Through MailChimp, we collect email addresses, IP addresses, and timestamps used to send relevant newsletters.
We use ePay as a payment gateway at kennyanker.dk. Epay is a Danish payment gateway with high security. EPay constantly monitors their systems and always has a backup system that helps keep track of their data. Card data and all communications about transactions are automatically encrypted. Your personal data is passed to ePay when you place an order on our website.
HOW LONG IS PERSONAL DATA KEPT?
Your personal data will be stored for as long as necessary. This means that when your personal data is no longer relevant to us, it is automatically deleted in a secure manner. There is the possibility that we may process your data for statistical purposes, but in this case your data will always be anonymous.
GAINING ACCESS TO YOUR PERSONAL DATA
You have the right to be informed about the personal information we collect about you. You can also object at any time if you feel that your information is used when it is no longer necessary for us to keep your data. Below we have specified how to do this:
Gaining access to, and correction of personal data
You can request a copy of your personal data at any time. If you discover errors or outdated information, you also have the option of requesting corrections to be made. If you no longer want to store your personal data with us, you have the right to request that your personal data be deleted. However, this can only happen if it is no longer necessary for us to keep your data.
Opting out of marketing communications
If you no longer want to receive email marketing from us, you have the right to withdraw your consent. However, you must be aware that this form of communication does not cover administrative messages such as order confirmations or e-mails related to account settings – including changing passwords and messages that are in line therewith.
HOW DO WE LOOK AFTER YOUR PERSONAL INFORMATION?
We treat your data with care. This means that we are committed to preventing the disclosure, unauthorized access or alternative processing of our customers’ personal data collected on this site. All appointment communications are handled is handled by Hair Tools Booking, which has servers located in Denmark.
Kenny Anker ApS
Amagertorv 15, 2 sal.
1160 København K
Tel. +45 8863 8882
VAT number: DK40951288