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Please take a moment to read our new booking terms before making an appointment, or before canceling an appointment.
CORONA PASSPORT REQUIREMENTS - Valid from Monday 29th november 2021.
At KENNY ANKER, we follow the health authorities' requirements for corona passport at beauty clinics.
Therefore, in order to be treated by us, it is a requirement that you must present a corona passport/COVID Certificate or similar that documents that you are vaccinated, within 6 months have had COVID-19 or have recently tested negative for COVID-19 (PCR test that is maximum 72 hours old or antigen that is maximum 48 hours old).
EXEMPTED FROM CORONA PASSPORT
If you have been exempted from corona passport and still want to be treated by KENNY ANKER, you must present documentation for your exemption. If you do not have documentation in advance, you must pass your local citizen service, which can issue documentation for your exemption. Without written documentation for your exemption, you can unfortunately not be processed by KENNY ANKER.
At KENNY ANKER, we always wear face masks during our treatments. We do this for hygiene reasons, which is why face masks are not new to us. Of course, we disinfect our chairs, work equipment and treatment tables between each customer.
We also encourage our employees to be tested for coronavirus at least twice a week.
If you’re unable to attend your appointment, please let us know at least 24 hours before treatment is scheduled to start. You can easily unsubscribe your booking by: logging into your profile on our online booking system, calling the Brow Studio during opening hours, or by email.
If you cannot cancel your agreement via our online booking, this will be because cancellation deadline has been exceeded. Please note, cancellation by SMS or voice mail is unfortunately not accepted. If the terms are not met, you will be charged 70% of the price of the booked treatment/s.
In the case of a no-show, 100% of the treatment/s original price will be charged.
If you cancel your treatment after the 24-hour deadline due to illness, you will be charged 70% of the initial treatment/s price.
When you have an appointment: Please arrive 5-10 minutes before your treatment starts. Should you arrive late, we will try to accommodate your needs in the remaining time, but if this is not possible, in some cases the appointment will be canceled. However, you will still be charged 100% of the original price of the ordered treatment/s.
When booking an appointment with a KENNY ANKER Apprentice Brow Artist there is a possibility treatment may be delayed by approximately 5-10 minutes. We do apologize in advance, but as our apprentice brow artists are students, these minor delays can occur.
Animal & children policy
At KENNY ANKER, we love young children and animals! However, we respectfully ask for safety reasons, the sake of other clients, and because during treatment you’re unlikely to be able to monitor them, that they do not accompany you to the brow studio.
PLEASE NOTE: IN OUR KENNY ANKER BROW STUDIOS, WE ONLY RECEIVE PAYMENT THROUGH MOBILEPAY AND CASH.